Please read these Terms & Conditions carefully before using the luckystar platform. It is important to have a clear understanding of your rights and responsibilities.
Key Highlights of the Terms & Conditions
By using the luckystar website and mobile application, you automatically agree to these Terms & Conditions. This agreement forms a legally binding contract between you and luckystar. Please read the full document carefully — skimming the headings is not enough.
luckystar An internationally licensed online gaming platform operated for entertainment purposes. By participating, you acknowledge that gaming is a recreational activity and may involve financial risk.
Luckystar reserves the right to modify these Terms & Conditions at any time. Continued use of the platform following any changes will be deemed acceptance of the updated terms.
Effective date of these Terms and Conditions: January 1, 2026. Feel free to reach out to our support team for any questions.
To open an account at luckystar, the following conditions must be met:
Luckystar verifies the identity of all members. You may be required to submit the following:
| Verification Type | Accepted Documents | When Required |
|---|---|---|
| Identity Verification | National ID Card, Passport | Before Your First Withdrawal |
| Address Verification | Utility bill, bank statement | For large withdrawals, |
| Payment Verification | Mobile Banking Screenshot | If required |
You are responsible for keeping your account secure. Use a strong password and never share it with anyone. If you suspect unauthorized access to your account, contact the support team immediately.
Deposits at luckystar can be made via bKash, Nagad, and Rocket. Minimum deposit amount ৳200. Deposits are usually credited to your account instantly. If there is a delay, please contact support with your transaction reference number.
Deposited funds are for gaming purposes only. Deposits made from third-party accounts will not be accepted and will be returned.
Withdrawals are only available from verified accounts. The following rules apply to all withdrawals:
Luckystar offers a range of bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming.
Luckystar takes bonus abuse seriously. The following activities will be considered bonus abuse and may result in account suspension:
All games on luckystar operate using internationally certified RNG (Random Number Generator) technology. Every game outcome is completely fair and unpredictable.
Live Casino games run in real time. The dealer's decisions are final and governed by the applicable game rules. In the event of a technical issue during the live stream, the game may be voided.
Odds for each event in Sports Betting are subject to change. The odds at the time of bet confirmation are final. If a match is cancelled or abandoned, the bet is voided and the stake is returned.
Luckystar believes gaming is for entertainment, not a solution to personal problems. We are committed to responsible gaming, and the well-being of our members is our highest priority.
The following tools are available through your account settings:
If you feel you're losing control of your gaming, contact our support team immediately or Responsible Gaming View page.
Luckystar reserves the right to close or suspend any account under the following circumstances:
You may close your account at any time by submitting a request to our support team. Please withdraw any verified balance before closing your account.
Luckystar is committed to protecting your personal information. Your data is collected, used, and stored in accordance with our Privacy Policy. We never sell your information to third parties.
For more details, visit our Privacy Policy Read.
Any dispute between luckystar and a member will first be addressed through direct discussion. To raise a dispute, follow the steps below:
If you are not satisfied with luckystar's decision, you have the right to escalate your complaint to the licensing authority.
Luckystar reserves the right to partially or fully update these Terms & Conditions at any time. Members will be notified of significant changes via email or in-platform notifications.
Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. We recommend reviewing this page regularly.
For any questions or feedback regarding these Terms & Conditions, please contact our Help Center visit or contact our support team directly.